Privacy Policy & Data Security
1. Information We Collect
Evonex ("we", "us") collects customer data necessary to provide AI automation, Meta WhatsApp Cloud API integration, custom web engineering, and retainer billing. This includes company names, contact email addresses, phone numbers, and WhatsApp message webhook payload data.
2. Meta WhatsApp Cloud API Privacy
All WhatsApp messaging workflows strictly adhere to Meta Official Cloud API policies. Message data transmitted through Evonex OS webhooks is encrypted in transit and used solely for lead qualification, support ticketing, and customer notifications specified by your account retainers.
3. Data Security & Storage
We maintain enterprise-grade security controls, including 7-role Role-Based Access Control (RBAC), end-to-end data encryption, and regular vulnerability audits. Customer data is stored on secure cloud servers complying with the Information Technology Act, 2000 (India).
4. Disclosure & Compliance
We do not sell, rent, or trade your personal or business data to third parties. Data may be disclosed only when required by statutory Indian tax authorities or law enforcement mandates.
5. Contact Privacy Officer
For inquiries regarding data protection or privacy rights, please email our Privacy Desk at privacy@evonex.co.in.